Terms & Policies

1. Terms & Conditions

Welcome to HiraEdu. By accessing our website (“Site”), using our applications or services (“Services”), you agree to be bound by these Terms & Conditions (“Terms”) and any additional guidelines or rules that may be posted.

1.1. Scope of Services

HiraEdu provides support for online exams, online classes, homework assistance, and other academic services. We act as a facilitator, connecting you with subject-matter experts who can provide educational support. Our Services include, but are not limited to:

• Online Exam Assistance
• Online Class Management
• Homework, Coursework, and Project Help
• General Tutoring and Mentoring

1.2. User Eligibility

You represent that you are at least the age of majority where you live or have the legal capacity to enter into a binding agreement. Minors may only use our Services under the supervision of a parent or legal guardian.

1.3. Academic Integrity

You acknowledge that educational institutions have rules on plagiarism and dishonesty. While we assist with exams and classes, you remain responsible for ensuring all work is submitted in compliance with your institution’s policies. We disclaim any liability for repercussions arising from academic misconduct.

1.4. Revisions to Terms

We reserve the right to modify, amend, or update these Terms at any time. The latest version will be posted on our Site. Continuing to use our Services after changes have been posted indicates your acceptance of the updated Terms.

1.5. Intellectual Property

All content on the Site, including text, graphics, logos, and software, is owned by HiraEdu or its licensors and is protected by intellectual property laws. Unauthorized copying, distribution, or modification of any materials is strictly prohibited.

2. Privacy Policy

At HiraEdu, we are committed to protecting your personal information. This policy explains how we collect, use, and safeguard the information you provide when using our Services.

2.1. Data Collection

We collect personal data such as your name, email address, contact details, and academic information when you register or use certain features. We may also collect information automatically (e.g., IP addresses, device type, and usage data) through cookies or similar technologies.

2.2. Use of Collected Data

We use your data to:

• Provide and maintain our Services
• Improve and personalize the user experience
• Handle billing and account management
• Communicate updates, promotions, or relevant info

2.3. Data Sharing & Disclosure

We do not share your personal information with third parties, except:

• When it’s necessary to facilitate the Services (e.g., sharing info with tutors/experts)
• When required by law or to protect rights and safety
• In cases of merger, acquisition, or sale of all or a portion of our assets

2.4. Security

We use commercially reasonable measures to protect data from unauthorized access or disclosure. No transmission method is 100% secure; therefore, we cannot guarantee absolute security.

2.5. Data Retention

We retain personal information only as long as necessary to provide our Services and fulfill the purposes outlined in this policy.

2.6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete personal information. To exercise these rights, please contact us at support@hiraedu.com.

3. User Policy

This User Policy outlines acceptable and unacceptable conduct when using our Site or Services.

3.1. Acceptable Use

You agree to use the Services responsibly, in compliance with applicable laws and regulations. You also agree not to use the Services in a way that harms HiraEdu, our employees, contractors, or any other users.

3.2. Prohibited Conduct

Users must not:

• Submit false, misleading, or inaccurate academic information
• Engage in illegal or fraudulent activities through the Site
• Harass, threaten, or defame other users, tutors, or staff
• Upload or distribute viruses, malware, or other harmful content

3.3. Account Termination

We reserve the right to suspend or terminate user accounts for violations of these policies without prior notice.

4. Copyright

All content, logos, design elements, and other materials on this Site are the sole property of HiraEdu or its licensors, unless stated otherwise.

4.1. DMCA Compliance

If you believe your intellectual property rights have been infringed, notify us at info@hiraedu.com with the following information:

• Description of the work you claim is infringed
• Location of the allegedly infringing material
• Your contact information
• A statement of good faith belief and accuracy

We will investigate the claim and remove or disable access to the infringing material if verified.

5. Cookies

We use cookies to improve user experience, analyze web traffic, and remember preferences. By using our Site, you consent to our use of cookies.

5.1. Types of Cookies Used

• Essential Cookies: Necessary for navigation and site functionality.
• Performance Cookies: Track how you use the Site to improve performance.
• Functionality Cookies: Remember your preferences (e.g., language settings).
• Analytics Cookies: Gather aggregated usage data through third-party analytics tools.

5.2. Managing Cookies

You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, some features of our Services may not function properly if you disable cookies.