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Confirm whether your sponsor requires a smartphone second camera, then prepare the phone setup, QR or app linking, charger, stand, Wi-Fi, private room, clear desk, ID, permitted materials, and proctor approval workflow.
Proctortrack dual-camera workflows use a desktop or laptop as the primary testing device and a smartphone as an additional view when the sponsor requires it. HiraEdu helps students prepare the room scan, desk scan, side phone placement, power source, support route, and exam-specific rules before the session begins.
The second camera is requirement-specific, so students should follow the sponsor manual and Proctortrack dashboard rather than assuming every exam uses the same phone workflow.
Proctortrack's mobile app works with the desktop app when configured and supports room scan, selfie ID, test clock, calculator, and document scan features.
Proctortrack learner guidance says a smartphone may be required for room scan and second-camera use during virtual exams.
The second camera should be placed in landscape/front-facing mode so the learner, monitor, keyboard, mouse, and surrounding space are visible.
Students should prepare the phone app, charger, stand, Wi-Fi, QR linking, ID, room layout, permitted materials, and proctor support route before exam day.
A dual-camera Proctortrack exam uses the desktop or laptop as the primary testing device and a smartphone as an additional camera view. The sponsor or institution decides whether the phone is required and what angle or room view is acceptable.
Proctortrack guidance describes scanning a QR code with the mobile app, recording a 360-degree room video, recording a desk and monitor setup video, and waiting for proctor review before moving into the live exam session.
After room approval, the phone is positioned in landscape/front-facing mode, often on the left or right side, so the camera captures the student, monitor, keyboard, mouse, and some workspace. A charger and stable phone stand reduce interruptions.
Use this Dual-Camera Proctored Exams exam help page for exam-specific context, then compare the broader online exam help services page or contact HiraEdu if you need a direct handoff. This page stays focused on Dual-Camera Proctored Exams while the linked service pages cover broader exam support options.
Proctortrack's mobile app page says the iOS and Android app functions with the desktop app when configured, and lists mobile features such as Selfie ID, Room Scan, Test Clock, Calculator, and Document Scan. Proctortrack's virtual proctoring learner guide says some exams require a smartphone to complete the room scan and operate as a second camera, with Android and iOS support, the Proctortrack app downloaded before the exam, the phone fully charged, and the phone positioned in landscape/front-facing mode so the learner, monitor, keyboard, and mouse remain visible. The guide also says students scan a QR code with the Proctortrack mobile app, record a 360-degree room video plus a desk/monitor setup video, wait for proctor approval, plug in the phone if needed, and adjust placement if the proctor requests changes. The 2025 CLEP Proctortrack manual similarly describes phone linking, room scan videos, proctor review, and second-camera placement after room approval. HiraEdu helps students prepare the exact sponsor rules, phone and desktop setup, charger, stand, Wi-Fi, room layout, ID, permitted materials, accommodation approvals, and support contacts before the session begins.
It is an exam setup where the desktop or laptop is the primary testing device and a smartphone provides an additional camera view when the sponsor or institution requires it.
For Proctortrack workflows that require phone-based room scan or second-camera use, guidance says to download the Proctortrack app from the App Store or Google Play before the exam.
Proctortrack learner guidance says the phone should be in landscape/front-facing mode with the learner, monitor, keyboard, mouse, and workspace visible.
Guidance describes a 360-degree room scan video and a desk setup video showing the desk, monitor front and back, keyboard, and nearby area.
HiraEdu helps students prepare the sponsor checklist, phone and desktop setup, workspace view, ID, permitted materials, accommodations, and support plan before the exam window.
Check the sponsor manual, course instructions, Proctortrack dashboard, and exam confirmation to verify whether a smartphone second camera is required for your session.
Install the Proctortrack mobile app if required, charge the phone, keep a charger within reach, test Wi-Fi, prepare the desktop app, webcam, microphone, browser, and ID document.
Clear the desk, remove unauthorized items, prepare a phone stand or stable prop, plan the 360-degree room scan, and make sure the final phone angle shows the required workspace.
Scan the QR code, complete the room and desk videos, wait for proctor approval, adjust camera placement if requested, and keep support chat available during the session.
Use the guide to self-serve, or talk to a coordinator if you need help mapping timelines, official requirements, or troubleshooting day-of logistics.
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